JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills
ENVIRONMENT: The Technology Head position based in Johannesburg focuses on leading and managing IT and digital strategies responsibilities including IT strategy development, program management, and architecture. Effective communication of for community upliftment. DUTIES: Leading & managing IT & digital strategically, innovatively, stakeholders. Leading & managing the IT functional team Leading, managing, coaching, and developing improvement Determining and managing the team's and individuals' KPIs Managing external technology vendors
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills
leading agribusiness, seeks an Assistant Software Development Manager at its Head Office. Main purpose of the IT technological opportunities, as well as the management and coordination of IT software development projects English. Excellent organisational and project management skills. Experience regarding software development Excellent people skills and the ability to lead and manage a team and work together in a team. Strong analytical independently. Responsibilities Instigation and management of IT software development projects through the
As a key member of our organization, you'll drive the development and implementation of BI solutions to support decision-making processes across departments.
Key Responsibilities:
Lead the BI team in designing and implementing data models, dashboards, and reports.
Co
objectives and regulatory requirements.