JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills
JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills
Description:Â
The Management Information Systems (MIS) team has a vacancy for a Senior Business Intelligence Analyst minimal supervision; Strong organisational and time management skills; Results-orientated; Customer focus; Flexible
successful applicant will be required to lead and manage multi-disciplinary teams to deliver on project Liaison.
Asset Management;
Municipal Budget Preparation and Long-Term
/>Financial Management, Accounting and Reporting;
Revenue and Expenditure Management;
Municipal
/>Municipal Supply Chain Management;
GRAP Implementation and Preparation of the Annual Financial Statements;