are seeking a highly skilled and motivated Data Center Engineer to join our IT Infrastructure Department implementation, maintenance, and optimization of data center infrastructure, ensuring high availability, reliability Design and Implementation: Design and implement data center infrastructure to meet current and future business data center design and operation. Develop and implement policies and procedures for data center operations Optimization: Regularly monitor and maintain data center systems to ensure optimal performance and uptime
are seeking a highly skilled and motivated Data Center Engineer to join our IT Infrastructure Department implementation, maintenance, and optimization of data center infrastructure, ensuring high availability, reliability Design and Implementation: Design and implement data center infrastructure to meet current and future business data center design and operation. Develop and implement policies and procedures for data center operations Optimization: Regularly monitor and maintain data center systems to ensure optimal performance and uptime
understanding of customer service, architecture and Contact Center platforms, tools and technologies. Demonstrate Centre's and Contact Center key metrics Excel with evaluation of emerging Contact Center technologies Planning large scale corporate Contact Center applications. Recent Genesys Contact Center product experience and competencies email Contact Center technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM experience in Contact Center Production Operations, Contact Center Technologies and Contact Center strategies.
operational excellence within our retention call center model. Leverage your consumer marketing experience credit card retention strategies. Expertise in multi-channel marketing, including digital platforms,
operational excellence within our retention call center model. Leverage your consumer marketing experience credit card retention strategies. Expertise in multi-channel marketing, including digital platforms,
Maintain and update documentation of configurations Multi-function printer support Minimum Requirements: Comptia positions visit our website www.hi-tech.co.za or Call us on 010 001-2714 and quote this advert. Please
team. Role Mission Ensuring that all Open Service calls are resolved within the stipulated timeframes, by architecture and platforms. Participate in a 24x7 call-out rota when required, and scheduled overtime during prioritise, respond and escalate accordingly. Capable of multi-tasking, good time management and prioritisation
Senior Product Designer will assist in supporting CX multi-disciplinary teams to deliver design in production Knowledge Knowledge in driving and applying user-centered design processes and practices to develop new
including vCenter, update manager, clusters/data centers, with experience in V7.0 being advantageous.
requests from varied inbound sources into the companys Call Management System.