and written communication skills. Attention to detail and responsive to change. Versatile, hands-on,
IVRs and maintaining current IVRs Attention to detail Sizing campaigns based on Head Count Hours requirement
product risks and communicate to the QA Lead the details and any possible mitigation factors.
product risks and communicate to the QA Lead the details and any possible mitigation factors. Report status
to pick up new technologies easily Attention to detail People management skills Strong development skills
self-organise. Pro-active and service driven. Administratively strong with good diligence. Confident and
industry or equivalent Be methodical with sound administrative skills Good decision making and analytical
discipline Technical / Professional Knowledge Administrative procedures and systems Banking knowledge Banking
stakeholders and which is at the appropriate level of detail Ensure that all requirements are documented within
Self-motivated, highly organised, and strong attention to detail. Excellent communication, customer service and