African Call Centre Agents Jobs in South Africa - Page 2

X2 Service Desk Agent I

Sandton

 Negotiable

Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to to and closed.

Support Technician Level 1

 Freerecruit

Kloof Street

About the job The Technical Support Agent will be responsible for delivering exceptional client service escalations and complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries. It is the responsibility of the agent to ensure that all issues are thoroughly investigated Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably

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Managed Services Manager

Centurion

beneficial but not a must.

Managed Services Manager

 Handpicked Recruitment

South Africa

would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction

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Services Manager Tshwane (pretoria)

 Handpicked Recruitment

South Africa

would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction

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Help Desk Support Randburg

 Humankind Group

Randburg

HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Purpose experience as a Mid-Level Support Engineer in a Call Centre environment dealing with international customers

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Voice Engineer Rosebank

 Reflex Solutions Ltd

Johannesburg

documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links

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It Desktop Support Engineer Diep River,retreat,woodstock,mitchell's Plain

 Global Synapse Technologies Ltd

South Africa

 R14k - R20k

be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions

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Telecommunication Specialist

Pretoria

tasks.

Full-stack Developer (c#, Angular 2)– Durban – Up To R440k P/a

Durban

 440000

• Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users
• Experience with Agile software development and call centre/logistics environments.
• Excellent communication

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