Head: Customer Support Services (FinTech) (JB4497) Rosebank; Johannesburg R65 000 – R80 000 CTC per month FinTech company seeks a Head of Customer Support Services to join their close-knit team. As a top player role involves managing and growing the customer service team, improving efficiencies, and optimizing processes years of proven experience managing a customer service team that utilizes various support channels (predominantly messaging) specific to the FinTech of the Financial Services industry. A deep understanding of industry trends
IT Infrastructure Service Delivery Manager Ensure Service Support and Service Delivery processes are systems delivery Strategy planning and execution Service management Performance and quality management Determine Mangement of service delivery, managed services, shared services, COE services, infrastructure services Team
Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management attrition management, Vendor development including IFM Services etc., Physical Security such as - Guards, Electronic Electronic access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve QUALIFICATIONS Graduate with industry specific knowledge / service industry background with working knowledge of functional Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management
Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management attrition management, Vendor development including IFM Services etc., Physical Security such as - Guards, Electronic Electronic access, CCTV etc., Engineering Services such as - building & equipment maintenance to achieve QUALIFICATIONS Graduate with industry specific knowledge / service industry background with working knowledge of functional Facility Operations Such as - Housekeeping, F&B Service, Front office management, Guest House Management
experience working in C#.
related tasks, projects and services. The role provides the business with IT services including IT supplier procurement, service management, data security related processes and IT support services. 1. Infrastructure including servers, networks, databases, and cloud services. This involves monitoring performance, troubleshooting Response: Responding to and resolving IT incidents and service disruptions in a timely manner to minimize downtime industry-specific requirements, and internal policies. 9. Service Provider and Supplier Management, administration
Management, contract opportunity, for top financial services company in Cape Town. 15 years' experience working complexity projects Experience in the Financial Services industry is essential Experience managing D365 qualification (e.g. PMP, AMP, Prince2, MSP) Financial services industry
Awareness to strict IT Policies. Customer Service and SLA Service Delivery Valid driver's license and own of customer ICT networks as part of IT Managed Services offerings provided to Datacentrix customers. Support
to strict IT Policies.
us shape the future of data services. Our client in the Financial Services sector is currently looking looking for a Senior Data Services Project Manager for a 12-month renewable contract role. Key Responsibilities: your deep understanding of enterprise-level data services. Leverage Advanced Technologies: Utilize cutting-edge Denodo, IBM IIBR, Microsoft Azure, and Amazon Web Services to deliver robust and scalable solutions. Innovate Denodo, IBM IIBR, Microsoft Azure and Amazon Web Services. Experience with projects focused on Artificial