Reference: PE010844-LM-1 Role Purpose: The Facilities Services Coordinator will be responsible for oversight operations of facility services. This includes the coordination of the Facilities Service Desk, vendor relationships relationships, reporting on Service Level Agreement (SLA) performance, and supporting the overall efficiency efficiency and safety of the workplace. The Facilities Services Coordinator will work closely with various departments needs of the organisation and drive an approach of service excellence within the team. Requirements: Relevant
Management, Problem Management, Change Management, Service management)Process Specific Skills:
Service Delivery is vital
IT Infrastructure Services Manager - Automotive Aftermarket Parts responsible for overseeing and managing systems, including anti-virus software, print services and email provision Provide secure access to the including desktop OS, server OS and supporting services(including Enterprise Active directory domain management
– Corporation for Deposit Insurance (Financial Services) Preference will be given to previously disadvantaged Hybrid Position Overview: A blue-chip financial services group is keen to appoint an Applications Manager
for an ICT Service Delivery Manager for one of their client based in Pretoria. The IT Service Delivery Delivery Manager (SDM) will be responsible for IT Service Delivery as defined by the ITIL Framework under the delivery of IT services to the business or internal stakeholders, focusing on maintaining Service Level Agreements Agreements, and ensuring service quality, and managing client relationships. The IT SDM will have an inward qualifications. Leading industry certification in IT Service Delivery Management ITIL v4 Foundation and Intermediate
internal team and client teams to align adoption services with product features and customer needs
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist and external customers. Train, coach and mentor Service Desk staff including career development. Oversee improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. solutions are available to the Tech team. Assist with the scoping of Service and Business Level Agreements and approval. Review survey feedback to improve services, tools and support experience. REQUIREMENTS: Matric
Our Client is currently seeking a Service Desk Supervisor to join their team Oversee all requests, incidents and external customers. Train, coach, and mentor Service Desk staff, supporting their career development improvement. Establish the Service Desk as the single source of truth and primary service delivery channel for solutions are accessible to the tech team. Assist in defining Service and Business Level Agreements to Tertiary Qualification Certifications in ITIL Service Management Skilled in A & N Advanced Excel
Reference: PE010838-Tabz-1 The Facilities Services Coordinator will be responsible for oversight and operations of facility services. This includes the coordination of the Facilities Service Desk, vendor relationships relationships, reporting on Service Level Agreement (SLA) performance, and supporting the overall efficiency efficiency and safety of the workplace. The Facilities Services Coordinator will work closely with various departments needs of the organisation and drive an approach of service excellence within the team. Requirements: Relevant
contract and within SLA