JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call
involves the delivering Application Performance Management (APM) and Monitoring Tools. This role requires understanding of the technical aspects of deploying and managing mission-critical applications. The combination comprehensive skill set in the field of performance management and monitoring. The key responsibilities include role involves designing a scalable, resilient, and cost-effective deployment architecture, providing DevOps
definitions Business writing Capacity planning Change management Client service strategies Communication Strategies allocation principles Stakeholder management Performance management and evaluation methods Communicating collaborative relationships with peers / subordinates / managers Enforcing disciplinary actions against employees
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
definitions Business writing Capacity planning Change management Client service strategies Communication Strategies allocation principles Stakeholder management Performance management and evaluation methods Communicating collaborative relationships with peers / subordinates / managers Enforcing disciplinary actions against employees
COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives
Our client is seeking a Delivery Manager / Account Manager for their Durban Offices.
The candidate th intensifying competition, service delivery manager requirements are dramatically escalating across almost every industry requires service delivery managers to meet end-user demands, solve customer problems service delivery manager roles and responsibilities are varied, and the service delivery manager role can largely delivery manager works. Common service delivery manager skills and service delivery manager job description
Accountable for achieving broadband and PABX sales revenue and connection by actively hunting for new affinity towards our client. Ensure effective management of portfolio of allocated customers and ensure behaviour Customer relationship management Customer service management Ability and willingness to travel
PURPOSE: Account Managers focus on achieving their sales targets from within existing accounts only. The The Account Manager will be required to perform 2 primary roles: 1) Account Management: day-to-day management management and smooth running of their Account(s), delighting the client(s) with good customer service of administration and delivery of service. 2) Account Development: Partner with customers to clearly order to grow existing accounts. KEY RESPONSIBILITIES: Account Operations Management • Identify and facilitate
industry has a vacancy for a MPS Consultant / Account Manager at their Head Office based in Pinetown, Durban general administration is maintained 3-5 years Account Management experience is essential and preferably with Office Automation/ICT industry experience Project management experience is important IT qualification required ability Excellent time management skills Analytical thinking Client relationship management with a proven track and meticulous in their time and opportunity management Negotiable Group Life Benefits