experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
requests for our Development team. You must have Matric/Grade 12, IT related Certifications, experience including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational documenting / tracking system (JIRA). REQUIREMENTS: Matric / Grade 12 Certificate. A tertiary education, especially certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket documenting
you’ll do:
you’ll do:
you’ll do:
Technology (NQF level 5)
Management Team, Merchants Department, Impacted Call Centre Agents.
Technician to enhance their team. Minimum requirements: Matric or equivalent Mikrotik certification is essential Years' working experience in Network Operations Centre (NOC) Shift Environment Consultant: Chante Du Toit
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates