documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links Sense of urgency and desire to get the job done on time and according to the highest standard Advantageous
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer Personal Competencies: Ability to provide first time resolution by using available tools. In-depth and interpersonal skills. Excellent organizational and time management skills. Troubleshooting experience on service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer Personal Competencies: Ability to provide first time resolution by using available tools. In-depth and interpersonal skills. Excellent organizational and time management skills. Troubleshooting experience on service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications
a crucial role in ensuring that clients receive timely and effective technical support, thereby contributing you’ll do:
the lives of millions. We exist to genuinely be a part of our customer's lives and we are passionate about customers. WFM department & HR Analytics we are part on the shared services I HR, we look after all stores employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce maintenance - incident logging and product support calls and managing background jobs (adding/creating jobs similar role WFM (scheduling, forecasting & real time) MS office - Database analysis and problem solving
the lives of millions. We exist to genuinely be a part of our customer's lives and we are passionate about customers. WFM department & HR Analytics we are part on the shared services I HR, we look after all stores employees of all TFG group brands, Distribution centres, Financial Services and the bash team. A Workforce maintenance - incident logging and product support calls and managing background jobs (adding/creating jobs similar role WFM (scheduling, forecasting & real time) MS office - Database analysis and problem solving
Network Engineer. You'll be part of a dynamic team focusing on Data Centre Networks, utilizing Cisco ACI Connectivity” and will have the opportunity to be part of a dynamic Feature Team that provides solutions Implement Data Centre Networks based on Cisco ACI & Nexus - Troubleshoot Data Centre networks - Create
you’ll do: