activities/projects proactively share knowledge help during times of leave/absence Leading by example ensuring quality levels are maintained Be curious to change, evolve and develop in ways that help us better
hard working. Location : KZN Midlands Salary : Entry level with the potential for this to increase within
ESSENTIAL SKILLS REQUIREMENTS:
- Cisco ACI Knowledge
- Cisco Nexus 9K
- Python Scripting Experience
- Routing
- IPv6 Knowledge
- ACI Troubleshooting
- Creation of Technical Documentation
- Any additional responsibilities assigned in the Agile
ESSENTIAL SKILLS REQUIREMENTS:
- IT application operations experience
- IT application integration experience (e.g., REST APIs)
- Solid Linux skills
- Basic enterprise IT network know-how, including network security (firewalling)
- Container-based applicatio
Key Responsibilities:
- Full DevOps and request management
- 24/7 standby support for production systems
- System monitoring and maintenance
- Incident and request management
- Operating Unix-based systems and executing Oracle database queries
- Support
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments IT needs are met. REQUIREMENTS Grade 12 or NQF level 4 National Certificate in Information Technology is also required. It is also vital that service desk analysts possess competency in call centre management
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments IT needs are met. REQUIREMENTS Grade 12 or NQF level 4 National Certificate in Information Technology is also required. It is also vital that service desk analysts possess competency in call centre management
related coupled with 3-5 years experience in Support Desk Management or Software Consultant, and who has experience
The service desk manager is responsible for managing daily operations of the service desk, managing the the service desk team, representing the team to other stakeholders, and helping to ensure that the service service desk is constantly developing and improving. To meet these many demands, a good service desk manager understanding of the strategic vision for the service desk and the ability to set the long-term direction of service desk and to advocate for necessary resources, support, and appreciation for the service desk. A complete
the efficiency and effectiveness of the IT service desk operations. ABOUT US EXL is the indispensable partner analytics, digital technology and industry expertise to help our clients turn data into insights, streamline best in the business. Contact us to see how we can help you achieve your goals. QUALIFICATIONS Proficiency the efficiency and effectiveness of the IT service desk operations. ABOUT US EXL is the indispensable partner analytics, digital technology and industry expertise to help our clients turn data into insights, streamline