Inbound Call Centre To Start In 2013 Jobs in South Africa - Page 2
IT / Computing / Software
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It Service Desk Analyst Gauteng
Job Crystal
Gauteng
and WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
share this job on whatsappManaged Services Manager
Centurion
beneficial but not a must.
- Oversee daily operations of the call centre to ensure high levels of customer satisfaction
Managed Services Manager
Handpicked RecruitmentSouth Africa
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
Services Manager Tshwane (pretoria)
Handpicked RecruitmentSouth Africa
would be beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive Extensive experience in managing a team within a call center or customer support environment. Experience in overseeing g., Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports and communication purposes. Familiarity with call centre technologies and software. Basic understanding limited to: Oversee daily operations of the call centre to ensure high levels of customer satisfaction
Engineer Cape Town
Talent SauceCape Town Region
environments, particularly those with inbound or outbound call centres. As a member of the Unified Comms
Support Technician Level 1
FreerecruitKloof Street
from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries Recommended Requirements and Experience: • Previous call-centre experience in a customer services capacity, preferably
Mcse First Line Support Engineer
Midrand
of customer requests from varied inbound sources into the companys Call Management System.
Voice Engineer Rosebank
Reflex Solutions LtdJohannesburg
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
Lead Solution Architect Umhlanga
CareerboxUmhlanga Rocks
technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation issues. All round understanding of inbound and outbound contact centres & the various data and dialling technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience
It Helpdesk Technician
Johannesburg
18 000 Monthly systems, process any follow up action, perform all call resolutions related to assigned areas and ensure knowledge
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