Our Client a Global Tech firm is seeking a Technical Support Analyst to join their team in Randburg (Fulltime
customer-focused Pump Specialist to join our team as Technical Customer Support. As part of this role, you'll spearhead spearhead the development and optimisation of our technical support services for our customers and service partners all client inquiries, whether it's about product support, selections, or recommendations. Taking charge maintained for management. Providing direct technical and commercial support to our external service partners. abilities. Comfortable providing stellar customer support over the phone. Above all, you embody strong business
Job Title: Technical Support Analyst
Employment Type: Permanent
TECHNICAL SKILLS AND SUPPORT REQUIRED:
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP RESPONSIBILITIES:
Liaise with stake holders on technical queries.
Create and maintain Bill of Materials
Update and maintain the ERP system with technical detail.
Assist quality, production, internal internal and external sales with queries around technical content, drawings, parts or BOMs.
Manage under pressure. Accurate, detail orientated and technical.
Strong Communication skills required.
Position: Provide high quality application and systems support Understand the nature and business impact of requests Provide second line support for technical and functional solutions Technical Support: Oracle, SQL Server
play a key role in providing expert guidance and support to our clients in optimizing and securing their
a challenging position that requires a strong technical background, excellent problem-solving skills,
to communicate effectively with both technical and non-technical stakeholders.
Responsibilities
technical discussions and presentations with clients and internal teams
Provide technical guidance
Position: Provide high quality application and systems support Understand the nature and business impact of requests the required analyses Provide second line support for technical and functional solutions Qualifications Experience At least 3-5 years in an application support environment and on Oracle Database Experience working multiple operational instances Knowledge on PL/SQL Technical Competencies Hands-on experience with some of high quality operational and technical application and systems support to customers and internal business
and responsibilities include: Provide pre-sales technical assistance, install and configure the company's equipment in client offices, and follow-up with support as required. Install, maintain and troubleshoot
Technical Support IT : Install & Support for Healthcare IT, GE and Getinge - Gauteng The successful Have at least 3 years' experience in a technical IT / Network support environment, preferably gained in a both technical and workflow issues; Be prepared to travel regularly for implementation and support work; systems workflow technology at an application and technical level in a condensed period of time; Hold a valid Core Responsibilities will be: Provide front line support for Centricity High Acuity clinical systems (Anaesthesia
to unity. What you will be doing: Deliver technical support with efficiency, reliability, professionalism adherence to service level agreements (SLAs). Provide support for hosted services, solutions, and associated open and effective communication throughout the support process to keep stakeholders informed. Embrace do visit our website - www.parvana.co.uk Technical Support, SQL, PostgreSQL, Web Servers, Cloud Environments