Business applications and services. Operational Support: Create user accounts on Active Directory domain and
of a suitable cyber security operational strategy, taking into account regulatory, legal and business
Documentation, operations manuals, systems processes, and technical designs. Is accountable for getting
Documentation, operations manuals, systems processes, and technical designs, being accountable for their completion
are stable systems that operate in line with the business rules. Accountabilities Continuous improvement:
guidance to the operations team, fostering a culture of collaboration, accountability, and continuous
guidance to the operations team, fostering a culture of collaboration, accountability, and continuous
within operational systems. Ensure data integrity is maintained and the active user Accounts are kept
within operational systems.
Responsible for providing first and second line technical support and installation of NEC systems, troubleshooting and ensure repairs are undertaken in accordance with OEM/organisational policy and standards. Maintain and manage various PBXes and network related services for customers Achieve high s