Lead and manage the Client Services business unit, including Specialists, Engineers, Account Managers administrative staff. Lead, manage and grow the Client Services business unit, overseeing a team of Specialists individual is accountable for all aspects of client service contracts, including end-user devices, IT support Management, Project management and related services. The Services Manager will drive revenue, sales, solutions management and apply for tenders within the client services domain. Additionally, they will leverage their
shooting. Therefor needs to be technically strong and customer orientated.
co-ordinate risk review meetings with all our clients Service lines Capture and report on outcomes of review Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results co-ordinate risk review meetings with all our clients Service lines Capture and report on outcomes of review Cultivates innovation - Contributing through others Customer focus - Contributing through others Drives results
policies and procedures and governance guidelines and Service Level Agreements. To provide technical solutions Product Manager) ensuring alignment and value to the customer. ∙ Manage work effectively as an individual and improve own and the team's delivery and value to the customer on a continuous basis. Scope, Plan, Design and project timelines for new developments and agreed service level timelines for repairing defects. Drive Continuous
policies and procedures and governance guidelines and Service Level Agreements. To provide technical solutions Product Manager) ensuring alignment and value to the customer. ∙ Manage work effectively as an individual and improve own and the team's delivery and value to the customer on a continuous basis. Scope, Plan, Design and project timelines for new developments and agreed service level timelines for repairing defects. Drive Continuous
of new and proposed technologies, products and services as well as concepts (proof of concepts) for possible Product Manager) ensuring alignment and value to the customer Is able manage their work effectively as an individual improve own and the team's delivery and value to the customer Qualifications: • Honours' Degree in Information disciplines e.g. Development Hardware, analysis, design, service management, architecture. • 5 - 7 Years' experience
of new and proposed technologies, products and services as well as concepts (proof of concepts) for possible Product Manager) ensuring alignment and value to the customer Is able manage their work effectively as an individual improve own and the team's delivery and value to the customer Qualifications: • Honours' Degree in Information disciplines e.g. Development Hardware, analysis, design, service management, architecture. • 5 - 7 Years' experience
business development teams to meet current and future customer needs. Research the external environment, and delivering the company's products and internal services. Understanding the use cases (and/or user stories) available resources taking into consideration customer demand versus resource availability i.e. resource needs for providing quality in current and future services. Establish clear organisational structures and
business development teams to meet current and future customer needs.
reconciliation and test cases.