requirements. Responsibilities include but are not limited to the following: Review schedules to determine effectively present information in one-on-one and group situations to Stakeholders and Executive Management
incidents/bugs with relevant resolver groups including, but not limited to, IT Operations and IT Development
when required. DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: Management: focus areas include, but are not limited to: Respond to logged tickets, and log ticket if no ticket Technical Competency: focus areas include, but are not limited to: Diagnose and resolve core IT problems efficiently: Escalations: focus areas include, but are not limited to: Quickly and accurately identify P1 and P2 Incidents Customer Service: focus areas include, but are not limited to: Deliver exceptional and professional client
when required. DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: Management: focus areas include, but are not limited to: Respond to logged tickets, and log ticket if no ticket Technical Competency: focus areas include, but are not limited to: Diagnose and resolve core IT problems efficiently: Escalations: focus areas include, but are not limited to: Quickly and accurately identify P1 and P2 Incidents Customer Service: focus areas include, but are not limited to: Deliver exceptional and professional client
Salary: Industry Related, depending on experience Group life, funeral, education and disability cover. Cost (CISSP) are a plus. Duties will include but is not limited to: System Maintenance and Monitoring: Perform shortlisted candidates will be contacted. Monthly plus Group life, funeral, education and disability cover. Cost
when required. DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: Management: focus areas include, but are not limited to: Respond to logged tickets, and log ticket if no ticket Field Support: focus areas include, but are not limited to: Compliance with customer rules, processes and Escalations: focus areas include, but are not limited to: Quickly and accurately identify P1 and P2 Incidents Management (ITSM): focus areas include, but are not limited to: Risk Management: Identify, log, and communicate
when required. DUTIES WILL INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: Management: focus areas include, but are not limited to: Respond to logged tickets, and log ticket if no ticket Field Support: focus areas include, but are not limited to: Compliance with customer rules, processes and Escalations: focus areas include, but are not limited to: Quickly and accurately identify P1 and P2 Incidents Management (ITSM): focus areas include, but are not limited to: Risk Management: Identify, log, and communicate
ERP Group Systems Developer - Kwazulu Natal An exciting opportunity exists in Durban for an ERP Group will work closely with the ERP Group System Specialist and the ERP Group System Analysis to ensure seamless RESPONSIBILITIES Collaborate with the ERP Group System Specialist, the ERP Group System Analysts, and relevant stakeholders
/>Areas of responsibility may include but not limited to Service
clients, being a large international philanthropic group of organisations is looking for a skilled Technical expertise in varied applications including but not limited to MS Office Suite, MS Dynamics ERP, MS Sharepoint