As the IT Service Management Administrator, you will be responsible for providing the general support a the ITSM software and take over the ongoing management post-implementation. This position will play experience in service delivery, incident, and problem management, change management, event management, request request management, CMDB and continuous service improvement. If you are a dynamic professional with a passion RESPONSIBILITES: Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool
Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery Manager is critical ensuring the efficient and effective delivery of services within a Data Centre environment. The position involves overseeing the day-to-day operations, managing service delivery teams, and maintaining a high level customer satisfaction. This includes overseeing service level agreements (SLA's), coordinating with internal implement service delivery strategies to meet business objectives. Monitor and manage service levels, ensuring
JHB006314-Liste-1 Managed Talent Solutions is looking for an ICT Service Delivery Manager for one of their Pretoria. The IT Service Delivery Manager (SDM) will be responsible for IT Service Delivery as defined the guidance of the Manager: ICT Infrastructure, with a primary focus on managing the overall delivery delivery of IT services to the business or internal stakeholders, focusing on maintaining Service Level Agreements Agreements, and ensuring service quality, and managing client relationships. The IT SDM will have an inward
Regional Sales Manager – Managed Service. To create, develop and maintain customer accounts, and new business promote the Company's products and services, and manage customer accounts in the defined geographical territory Internal Supplier Relationship Management Channel Partnership Management MINIMUM REQUIREMENTS: Bachelor's banking solutions, third party processing, managed service solutions, communications, payment switching presentation, email and Customer Relationship Management packages such as Sales Force Dot Com. Knowledge
Our client is seeking a Delivery Manager / Account Manager for their Durban Offices.
The candidate in a prior client facing tole and comes from a Services Organisation.
Onsite / Offshore Coordination
With intensifying competition, service delivery manager requirements are dramatically escalating Today, almost every industry requires service delivery managers to meet end-user demands, solve customer satisfaction. The service delivery manager roles and responsibilities are varied, and the service delivery manager
Accountable for achieving broadband and PABX sales revenue and connection by actively hunting for new affinity towards our client. Ensure effective management of portfolio of allocated customers and ensure by cross selling and upselling of products and services in focus to the portfolio of customers. Ensure Methodology & Best Practices Telco Products and Services knowledge Planning, organising and directing customer behaviour Customer relationship management Customer service management Ability and willingness to travel
PURPOSE: Account Managers focus on achieving their sales targets from within existing accounts only. The The Account Manager will be required to perform 2 primary roles: 1) Account Management: day-to-day management smooth running of their Account(s), delighting the client(s) with good customer service in all aspect of administration administration and delivery of service. 2) Account Development: Partner with customers to clearly understand excellent customer service, in order to grow existing accounts. KEY RESPONSIBILITIES: Account Operations Management
industry has a vacancy for a MPS Consultant / Account Manager at their Head Office based in Pinetown, Durban general administration is maintained 3-5 years Account Management experience is essential and preferably with Office Automation/ICT industry experience Project management experience is important IT qualification required ability Excellent time management skills Analytical thinking Client relationship management with a proven track and meticulous in their time and opportunity management Negotiable Group Life Benefits
The account manager based in Cape Town and Durban will be responsible for selling the business's products products & services. He/ She is responsible for implementing sales plans, documenting quotes, and reporting satisfied customers. To liaise closely with project managers and operational staff on all details of a new any certification examinations as required by Management. Maintain an adequate level of knowledge in MS within Restaurant environment Minimum 3 years Management experience within Restaurant environment Valid
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About the Role: As an Account Manager, you will be responsible for: