WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related
required of you: Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users Experience with Agile software development and call centre/logistics environments. Excellent communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
prominent player in CRM and Contact Centre solutions within the Southern African region, is known for its utilization (application support). Good understanding of call centre environments and equipment. Good understanding
Update Manager, Syslogger and VMware vSAN, Veeam, Agent-based backups.
Why
A South African, top FinTech business require a Senior Java Developer to join their dynamic team, expanding isn't essential Candidate must be born in South African, based in Centurion but remote and or hybrid work and ability. Contact Garth on garthze-merge.co.za call him on 011 463 3633 to discuss this and other opportunities
field work might be required to assist with support calls.
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support payroll core business processes and applicable South African legislation Knowledge, understanding & application architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support
architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support payroll core business processes and applicable South African legislation Knowledge, understanding & application architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within