their qualifications (degrees/ diplomas) for an in-service training in the various occupations mentioned below: Ms Office) Strong administration skills Client Service orientation Ability to work in and as part of a
Technical department and ensure high level of customer services, this includes counter support, telephonic
end-users
Min. 10 years exp as a Tech Service Manager
Must have security product knowledge
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, Always be friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication good work attendance essential. Excellent customer service manner Meticulous completion of documents
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, Always be friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication good work attendance essential. Excellent customer service manner Meticulous completion of documents
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive experience in in managing a team within a call center or customer support environment. Experience in overseeing 24/7 technologies and software. Basic understanding of IT service management principles (ITIL certification is a
As the IT Service Management Administrator, you will be responsible for providing the general support a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement. If you are a dynamic professional Administer and maintain the ITSM service desk platform FreshService Customize the ITSM tool to align with workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
Well-established IT security services company has an opportunity for a Managed Services Manager available within within their Managed Service and Software Support Department at Route 21 Corporate Park, Irene, Gauteng beneficial but not a must. 5 Years in Call Centre or Customer Support Management role Extensive experience in in managing a team within a call center or customer support environment. Experience in overseeing 24/7 technologies and software. Basic understanding of IT service management principles (ITIL certification is a
Company based in Germiston, Gauteng is looking for a Service Technician to join their team urgently. Underground specifically Mine Shaft Foremen and Fitters. Service exchange delivery and fitment which may include
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic a deep understanding of ITIL and experience in service delivery, incident, and problem management, change continuous service improvement. Responsibilities: Administer and maintain the ITSM service desk platform platform FreshService Customize the ITSM tool to align with organizational processes. Configure workflows workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs). Implement
a deep understanding of ITIL and experience in service delivery, incident, and problem management, change management, request management, CMDB and continuous service improvement.
Responsibi
and maintain the ITSM service desk platform FreshService