JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Monitoring Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales achieve your goals. JOB DESCRIPTION Basic Function: Manage teams and ensure customer satisfaction, Transaction/Call Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales
involves the delivering Application Performance Management (APM) and Monitoring Tools. This role requires understanding of the technical aspects of deploying and managing mission-critical applications. The combination comprehensive skill set in the field of performance management and monitoring. The key responsibilities include
analysis Decision-making process Industry trends International Standards for Professional Practice Business definitions Business writing Capacity planning Change management Client service strategies Communication Strategies allocation principles Stakeholder management Performance management and evaluation methods Communicating Building and maintaining effective relationships with internal and external stakeholders Evaluating resource collaborative relationships with peers / subordinates / managers Enforcing disciplinary actions against employees
JOB DESCRIPTION Technical Skills Good knowledge of MS Office applications like - PowerPoint, MS Word, MS Excel, Outlook, MS Project and MS Visio Internet usage and email access SETA process and online systems SDF experience Process Specific Skills Content designing and development Ability to present
analysis Decision-making process Industry trends International Standards for Professional Practice Business definitions Business writing Capacity planning Change management Client service strategies Communication Strategies allocation principles Stakeholder management Performance management and evaluation methods Communicating Building and maintaining effective relationships with internal and external stakeholders Evaluating resource collaborative relationships with peers / subordinates / managers Enforcing disciplinary actions against employees
ongoing compliance to quality standards based on internal as well as client requirements. Responsible for ensure compliance to QSD to all certification and internal / client requirements. Skills Technical Skills COPC) preferable Soft skills (Desired) Project management skills to drive improvement projects / initiatives General Conformance to policies / compliances with auditing skills and eye for details Ability to coach and ongoing compliance to quality standards based on internal as well as client requirements. Responsible for
platforms
Description:Â
The Management Information Systems (MIS) team has a vacancy for a Senior Business Intelligence Analyst minimal supervision; Strong organisational and time management skills; Results-orientated; Customer focus; Flexible
Intern: Data Analyst (Marketing)
An exciting opportunity for someone who is departments who will impart their knowledge. Your manager will be your work mentor and will support you with