Call Centre Night Shift Jobs Jobs in South Africa - Page 3

It Service Desk Analyst Gauteng

 Job Crystal

Gauteng

WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related

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Mcse First Line Support Engineer

Midrand

requests from varied inbound sources into the companys Call Management System.

It Field/helpdesk Technician For Managed Service Provider

Cape Town City Centre

field work might be required to assist with support calls.

Mcse Engineer Midrand

 Datacentrix

Midrand

Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Responsible for the Hand-over all incidents to the next shift for further resolution. Required to adhere to all Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective

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Data Center Engineer Jhb - Northern Suburbs

 Cletech Recruitment

North Johannesburg

Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Requirements: Bachelor's degree in Internal Use - Tracker Proprietary Strong IT/Data centre skills/experience/background. Strong understanding

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Security Analyst

Pretoria

 Negotiable

Complete

Assistant Manager Cape Town

 Exl

Cape Town Region

teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service

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Assistant Manager

 Exl

Cape Town Region

teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service

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Sales Supervisor

Pretoria

 18000 Monthly

(desirable):
Relevant Management or Contact Centre Certifications

Minimum applicable />5+ years in Contact Centre's
3+ years in Contact Centre Management / Supervision

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Lead Solution Architect Umhlanga

 Careerbox

Umhlanga Rocks

technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation understanding of inbound and outbound contact centres & the various data and dialling regulations technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience

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