Receiving, troubleshooting, resolving, and closing operational and maintenance tickets within SLA's. Development Certification 5 - 8 year's experience in DevOps Operations, configuration and development 5 – 8 year's experience
environment. 5 years' experience managing service desk operations. 5 years' experience in managing and setting solutions in improvement plans and SOPs (Standard Operating Procedures), present updated processes and procedure assurance orientated and not operational and will work closely with operational support leads to understand support requirements to develop improvement in operational processes. Under guidance of the Manager: ICT Infrastructure. Reviewing and monitoring the IT operations performance reactively and proactively to meet
Experience in IT infrastructure operations or IT application operations Experience working with enterprise with restful APIs Experience in improving system operations and reputation Strong verbal and written communication parties involved in the system's operation Experience performing Operational Management duties such as long-term overall goals ROLE: Support the global IT network operations teams at the Group by equipping them with the automated configuration management in IT Network Operations Contribute to the evolution of config management
Management
Rate negotiations
Customs and operational compliance
QSHE compliance ad implementation
automation processes to streamline deployment and operations.
the realization of strategic initiatives and operational improvements. Analyze requirements, design solutions
the realization of strategic initiatives and operational improvements. Analyze requirements, design solutions
or Area Management : Experience in overseeing operations within a specific geographic area or region is management, and financial reporting related to operations. Annually
commercially sound and development-oriented manner. The operations of the business unit are required to contribute to the attainment of sustainable institutional operating surplus. The executive shall also be responsible