projects and update Installations Plan. Manager customer services issues related to Installations. Various Administrative
management and analysis skills
Collaboration: Work closely with IT, operations, and customer service. Communicate process changes effectively.
addressing concerns, and providing excellent customer service. Regular communication is essential to keep 3-5 years' experience Previous experience in Customer Service, Technical Support beneficial Hands on experience
Analytics/Process management. 5 years' experience in Customer Service Experience in online customer journey mapping
Analytics/Process management. 5 years' experience in Customer Service Experience in online customer journey mapping
professional reputation by providing superior customer service. Assumes responsibility for establishing and
are implemented according to requirements; customers; service providers; industry representatives; and
IT service desk environment
members to enhance their technical skills and customer service abilities.