(Asset Management): Financial Services Industry: Cape Town
Reporting specifications within the agreed timelines and customer requirements always visibly reflected in all business is adopted using quality, governance, and customer service as the top-of-mind business requirements practices
Marketing and Customer Service Experience: Knowledge of marketing strategies and customer service best practices Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).
Marketing and Customer Service Experience: Knowledge of marketing strategies and customer service best practices Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).
technical support team to provide excellent customer service and resolve all technical issues. As a Help solid technical background combined with the customer service experience. A problem-solving attitude with desk team and evaluate the performance Ensure customer service is timely and accurate on a daily basis Recruit technicians Set specific customer service standards Contribute to improving customer support by actively responding entire technical support process Follow up with customers to identify areas of improvement Develop daily
Level up your career. Become a customer experience champion and make your mark Your Purpose: Welcome Experience Manager in security services. Your mission? To make sure customers feel like royalty by delivering delivering top-notch service and handling all the ins and outs of our Security Services Department. Your Responsibilities: the hero of this tale, responsible for keeping customers happy and operations running smoothly. You'll all - you'll also be crafting strategies to take customer experience to the next level and overseeing projects
experienced 3rd Line Support Consultant to join our service desk team. The role will act as an escalation point knowledge base articles to aid the teams and customers alike and providing email and telephone based client base, resolving a wide range of technical customer issues and escalating support requests where necessary experienced Support Consultant ideally from a Managed Service Provider background. You will assist in developing communicate clearly and regularly with both the customer and the account manager on progress made on issues
administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support or more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication
administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support or more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication
administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support or more years’ experience in aftersales or customer services.