Internation Call Centre / BPO experience in insurance, sales & service, handling voice and queries, customer Internation Call Centre / BPO experience in insurance, sales & service, handling voice and queries, customer
Job Description:
customer calls, offering expert guidance and advice. Assist with customer tickets and conduct investigations
Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email) Divisional service offerings Budget forecast assumptions Business continuity standard Business principles Data analysis Decision-making process Industry trends International Standards for Professional Practice Business
relevant work experience in leading a team of 15- 20 agents) QUALIFICATIONS Minimum 1 year in the current role/assignment relevant work experience in leading a team of 15- 20 agents) QUALIFICATIONS Minimum 1 year in the current role/assignment
company is looking to hire an ERP System Software Assistant.
The individual must have the following
following working experience:
Basic software applications (e.g., Outlook, Word, Excel, Access, Internet, Email) Divisional service offerings Budget forecast assumptions Business continuity standard Business principles Data analysis Decision-making process Industry trends International Standards for Professional Practice Business
JOB DESCRIPTION Essential Functions Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance. Leads significant process improvement projects. Train / mentor personnel from other functions on quality
establish standards for AppDynamics Controller and agent deployments. - Optimize and tune deployments based - Test and implement the AppDynamics Database Agent. - Test and implement AppDynamics End User Experience
Mechanical N6 Qualification and any additional Certifications
Tendering collaboration with Services Department, drawing office and co-workers
Obtaining quotations
Collating Costing sheets (Excel)
Ensuring commercial conditions are adhered too
Be able to read and decipher tec