As the IT Service Management Administrator, you will be responsible for providing the general support a the ITSM software and take over the ongoing management post-implementation. This position will play incident, and problem management, change management, event management, request management, CMDB and continuous Define and manage service-level agreements (SLAs). Implement and maintain change management processes related duties and participate in special Service Management projects as assigned. Collaborate with cross-functional
has an opportunity for a Managed Services Manager available within their Managed Service and Software Support Centre or Customer Support Management role Extensive experience in managing a team within a call center and software. Basic understanding of IT service management principles (ITIL certification is a plus). Duties high levels of customer satisfaction. Schedule and manage staff to maintain 24/7 coverage. Implement and effectively with customers, team members, and senior management. Collaborate with other departments to ensure
Limpopo, is seeking to urgently appoint a Marketing Manager - with 4/5 Hotel Branding, Events & Promotions Efficient in MS Office 365 and Adobe / related event management software Working knowledge of Micros, Opera Food
Business
and ICT Managers.
hours per day position, for a Software Development Manager. You will be responsible for developing a technology
includes
5 years of senior management experience
3 years managing projects in a technology environment
Knowledge of advanced ICT project management principles (e.g., Agile, Waterfall)
Understanding
processes, software and equipment or technical management experience
Planning and Organisation
Plan and manage all services and functionality related to systems
transactional websites
We currently seek a skilled IT Project Manager with exceptional problem solving and analytic skills to Technology, Project Management, or a related field. Certification in Project Management ( PMP) or Agile certifications preferred. Must be proficient in the use of project management software such as JIRA, MS Project, Asana, Trello life cycles (SDLC). Minimum 5 years IT project management experience , preferably in software development
are an IT company looking for a Senior Project Manager for our client based in Johannesburg Start Date: record are mandatory for this on site role Project management Develop project charters to establish clear project necessary to ensure alignment with project goals. Manage project risks and issues, implementing strategies stakeholders in a timely manner. Update, submit, and manage change registers and change controls to track modifications modifications to the project scope. Manage overall project scope, schedules, deliverables, communications
service desk manager is responsible for managing daily operations of the service desk, managing the service good service desk manager must have: The ability to build a cohesive team and to manage people effectively and understanding of best practices for service management. Strong communication skills, including the ability adjustments consistently as needed. The ability to manage time effectively while setting the tone of the NON NEGOTIABLE Necessary IT Qualification and Management Qualification R45 - R55K - TCTC (Company does
transactional websites