understanding of IT fundamentals.
- In-depth experience with the Microsoft stack across cloud and on-premises
multi-site networking experience (TCP/IP, DNS, DHCP, firewalls, switching).
- Experience managing physical
physical and virtual data centre environments.
- Understanding of technical and data security concepts
and proactive, capable of working independently without micro-management.
- Excellent communication
response.
Qualifications and Experience
Required Experience:
- Minimum 5 years in system
performance result for any abnormalities, logging calls and following up with service providers and regions network faults according to Network Management Centre Fault Handling and Escalation Procedures within work shifts on site At least 5 years similar experience Must have knowledge of incident management and
Qualifications professional journey that embraces excellence without compromise.
You've arrived at iOCO Infrastructure
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Why professional journey that embraces excellence without compromise.
You've arrived at iOCO Infrastructure
equivalent job experience would be advantageous.
Description: My client requires the services of a Data centre Engineer based in the IT Infrastructure Department implementation, maintenance, and optimization of data centre infrastructure, ensuring high availability, reliability critical systems and services housed within the data centre environment. The role involves collaborating with best practices to support the organization's data centre operations. Requirements: Bachelor's degree in Use - Tracker Proprietary Strong IT/Data centre skills/experience/background. Strong understanding of networking
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity Matriculation Work Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance insights, streamline operations, improve customer experience, and transform their business. Our partnerships AI practice. And our more than twenty years of experience in delivering business services, garnering stellar teams and ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity
Management or Contact Centre Certifications
Minimum applicable experience (years):
5+
/>5+ years in Contact Centre's
3+ years in Contact Centre Management / Supervision
Required nature of experience:
looking for a Data Centre Service Delivery Manager to be based in Cape Town. The Data Centre Service Delivery and effective delivery of services within a Data Centre environment. The position involves overseeing the external teams, ensuring a seamless customer experience. The role involves leadership, strategic planning equivalent through other qualifications / work experience. PMP / PRINCE2 certification or equivalent (desirable) minimum of 5 years' experience in service delivery management within a Data Centre / Telecommunications