IT service desk environment
developing delivery strategies · Design and deliver customer service solutions, systems and interactions aligned
developing delivery strategies · Design and deliver customer service solutions, systems and interactions aligned
members to enhance their technical skills and customer service abilities.
delivery strategies
Design and deliver customer service solutions, systems and interactions aligned
Documentation, Backup and recovery skills Excellent customer service, stakeholder management and communication
communication and presentation skills. Strong customer service skills. Solid interpersonal skills. Ability
service portfolio. Customer SLA management. Day-to-day management of all service assets related to the
integrations. Configuring endpoint access for customer apps & services (test and production environments).
team player Deadline driven Leadership Skills Customer Service skills Communication skills