to work unsupervised Puctuality and good work attendance essential. Excellent customer service manner
infrastructure
monitoring.
management and activity management activities.
*Attend relevant training/courses to gain experience and
Operations Timecard management Forecasting Billing Attend Sales Calls, Practice Lead Calls & Staffing
this not being done User calls and queries are attended to and resolved without any undue delay Users
g. dropdown list changes, system configuration) Attend Major Incident Boilers (P1 and P2 incidents) Log
workflows) Complete Security SPDA questionnaires Attend Agile ceremonies (Daily standups, backlog grooming
progress. To monitor roll-out and go-live and to attend to any support issues and enhancements identified solutions To monitor roll-out and go-live and to attend to any support issues and enhancements identified