This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join successful Candidate will be required to Lead, Manage, and ensure the Effective and Efficient Operation closely with Stakeholder Management such as Campaigns, Workforce Management, the Dialler teams and our Durban Clients. This role will report to the General Manager. Key Responsibilities: Meet and exceed primary people, process, financial and stakeholder metrics Management of joint business objectives in tandem with Risk
guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs access • Above average knowledge in Contact Center management • Productivity Measures Process Specific Skills indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights guide performance towards goals • Forecast and manage attrition precisely Performance parameters • SLAs
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs
have at least 5 years experience in a senior management role
Com/Relevant Technical Qualifications / Diploma
facilities manager required for a company in Pretoria.
Time Management Skills,
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Snr Project Manager
Sandton, JHB R40 000 to R50 000 pm.
Fire Regional Project Manager to do project planning and organizing, budgeting, project management, contract management management, risk and quality management, and service provider management. You will be responsible for resourcing, project management, project financial management, OSHEM and compliance management, sales and marketing reporting. Min Degree/Diploma, 5 years in project management of the built environment, experience in Fire
Roles and Responsibilities:
for an experienced and innovative Senior Product Manager to lead the development and execution of product ideal candidate will have demonstrated product management experience at a senior level, with previous experience decisions and improvements.
and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs access Above average knowledge in Contact Center management Productivity Measures Process Specific Skills indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights and guide performance towards goal Forecast and manage attrition precisely Performance parameters SLAs