work log, customer feedback periodically with supervisor and other analysts and technicians, to identify
equipment are recorded, signed and handed over to the supervisor Relevant tools and electrical equipment is maintained
equipment are recorded, signed and handed over to the supervisor
data quality performance of teams and alert supervisors to suspicious data that should be followed up
initiatives efficiently and effectively ● Lead/Supervisor experience and business work-flow experience initiatives efficiently and effectively ● Lead/Supervisor experience and business work-flow experience
Minimum 2 years' experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official
data quality performance of teams and alert supervisors to suspicious data that should be followed up
data quality performance of teams and alert supervisors to suspicious data that should be followed up