Onsite Support Technician to join their branch in Sandton, Johannesburg. JOB DESCRIPTION: To support ESSN products to existing and potential clients. To support SLAs to existing and potential clients. MAIN DUTIES RESPONSIBILITIES: Provide telephone, face to face and online support to the client Client liaison and communication
candidate will be required to provide IT support
Provide support in Hardware and Software i.e installing
this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be customer incidents and requests. The team provides support to our global customer base covering multiple time your knowledge, investigative and problem solving support skills To keep customers regularly updated through issues To maintain an up-to-date knowledge of supported applications and development • Bachelor's Degree with online retail business and eCommerce systems support • Experience working with SOAP requests and responses
seeking a highly skilled and experienced SAP B1 Support Consultant to join their team full time and onsite role. Key Responsibilities: Provide day-to-day support for SAP B1 users, addressing technical issues and and maintain SAP B1 queries using SAP HANA to support business reporting and analysis needs. Work closely specific SAP B1 requirements and provide tailored support and solutions. Conduct regular system audits and and post-go-live support. Create and maintain comprehensive documentation of support processes, system
Leading financial company seeks an experienced IT Support Specialist for a contract role based in Cape Town 1st-line standby/support for product environments Respond (2nd-line) to and resolve support tickets in the the Platform Engineering support queue. Identify recurring issues, and root causes and implement preventative preventative measures Create processes and support mechanisms for API Consumers Security management Identify the stability and responsiveness of the platform Support the constant business and technology change through
Reference: JHB000957-DS-6 Role: Snr Network Support Engineer (Level 3) Location: Illovo, Johannesburg ISP is looking for an experienced Snr Network Support Engineer to join their dynamic team. It is a busy resolution to completion. Technical Support: Provide expert-level technical support and troubleshooting assistance client sites and participation in after-hours support and on-call rotations as needed Qualifications:
strong technical ICT Support Technician, whose primary role will be to provide support for personnel and addressing & FW rules. DUTIES: Provide technical support to in-person, telephone and email requests from software and associated peripherals. Technical support includes software troubleshooting, hardware troubleshooting tickets within the IT Support Ticket system utility for the purpose of tracking open support issues. This includes documenting the progress and outcome of high-impact Support calls and contributing to the root cause analysis
ICT Support Engineer will report to the ICT Support Manager.
KEY
hardware and software
QUALIFICATIONS AND EXPERIENCE
Grade 12/Matric or equivalent qualification.
Minimum 3-5 Years industry experience in technical administration.
Experience with ERP (SAP, Business Central or Navision).
Computer Literate (Word, PowerPoint and Excel).
Job Title: Aftersales & Continuous Support Administrator
Location: looking for a proactive Aftersales & Continuous Support Administrator to join our team. This role involves involves providing comprehensive administrative support to the aftersales and site services team. Key tasks Responsibilities:
Administrative Support:
Technical Support: