to any/all client queries and faults which involve internet connectivity and VoIP services provided. From in-depth troubleshooting and configurations of all services. This role encompasses all basic duties in customer engineering which covers client and hosted devices and services, Data Centre hosted services, MPLS Networks, on on premise VoIP services and Hosted PBX / VoIP services as well as other aspects of the Network. NOC/VoiP NOC/VoiP Engineers are required to assist clients telephonically and via a ticketing system which is used
expierence of Dynamics 365 for Sales, Customer Service, Marketing, Portals Professional expierence in vision and roadmap based on added value to the client's business strategy Advising the customer on possible industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a technology and industry expertise to help our clients turn data into insights, streamline operations transform their business. Our partnerships with clients are built on a foundation of collaboration - and
Market Related Duration: Permanent Our client, a managed services provider, is looking for a highly skilled technical support and troubleshooting for their clients. Your focus will be on resolving complex networking issues, ensuring optimal performance and security of client systems. The ideal candidate will have extensive best practices. Previous experience in a managed services provider (MSP) or IT consulting firm. Bachelor’s and server administration within an IT managed services or consulting environment. Experience with network
organization's digital transformation and enhancing client journeys through improved websites and software technical processes with business objectives and client needs. Handle people management, skill development modern technologies. Implementation of efficient IT Service Management practices and expertise in IT governance and scalability. Improve and automate internal service offerings.
Reference: SW004883-AM-1 Techno Park, Stellenbosch. My client is a world leader in the development of specialised to be a first line of support services, which involves assist clients with diagnosing, troubleshooting have a pleasant personality and patiently assist clients. You should also be able to deal with any customer school certificate; additional certification in Client Services Management a plus 1 years' experience in a with the ability to prioritize tasks Customer service attitude Professional attitude and appearance Solid
Reference: SW004883-AM-1 Techno Park, Stellenbosch. My client is a world leader in the development of specialised to be a first line of support services, which involves assist clients with diagnosing, troubleshooting have a pleasant personality and patiently assist clients. You should also be able to deal with any customer school certificate; additional certification in Client Services Management a plus 1 years' experience in a with the ability to prioritize tasks Customer service attitude Professional attitude and appearance Solid
Interaction with the clients at an appropriate level to ensure high levels of client satisfaction • Demonstration Engage external stake holders in maintaining a good client relationship • Communicate the story behind each Productivity Measures Process Specific Skills • Service Level Targets • Wide Insurance knowledge base • Prioritizing stake holders needs • Strong customer service focus Soft Skills (Minimum) • Good verbal and written industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Interaction with the clients at an appropriate level to ensure high levels of client satisfaction • Demonstration Engage external stake holders in maintaining a good client relationship • Communicate the story behind each Productivity Measures Process Specific Skills • Service Level Targets • Wide Insurance knowledge base • Prioritizing stake holders needs • Strong customer service focus Soft Skills (Minimum) • Good verbal and written industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Interaction with the clients at an appropriate level to ensure high levels of client satisfaction Demonstration Engage external stake holders in maintaining a good client relationship Communicate the story behind each Productivity Measures Process Specific Skills Service Level Targets Wide clinical knowledge base Excellent Prioritizing stake holders needs Strong customer service focus Soft Skills (Minimum) Good verbal and written industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Interaction with the clients at an appropriate level to ensure high levels of client satisfaction Demonstration Engage external stake holders in maintaining a good client relationship Communicate the story behind each Productivity Measures Process Specific Skills Service Level Targets Wide clinical knowledge base Excellent Prioritizing stake holders needs Strong customer service focus Soft Skills (Minimum) Good verbal and written industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a