with all IT related matters) 2. Procurement and management of service providers – 20% (Review all existing Electronic Storage etc – 10% (Ensuring compliance with all company policies and procedures Operations Manager with all IT related matters) 2. Procurement and management of service providers – 20% (Review all existing Electronic Storage etc – 10% (Ensuring compliance with all company policies and procedures) R 40000 - R 50000
data capture and typing skills Must be able to use all Microsoft Office applications. Must show excellent required from an Engineer at all times. The First Line Support Engineer must, at all times, understand the sensitive nature of their support offering and must ensure that all tasks and actions are done so with honesty and integrity Hand-over all incidents to the next shift for further resolution. Required to adhere to all Service Desk and Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for
Reference: CTI003677-CAF-1 Calling All Desktop Superstars Hey there, tech-savvy wizards Are you ready your workstation Job Description: Our client is all about making IT support an experience that's as smooth Familiarity with Active Directory, Group Policy, and all those nifty remote support tools Excellent communication Register your CV to create a profile or to view all our Jobs in Information Technology. One of the best
• To ensure that all network elements are monitored on a 24/7 basis.• Capture all network incidents incidents on the FMS• Report, handover and escalate all network faults according to NMC Fault Handling and Escalation the prescribed service level agreements• Hand over all relevant network incidents to operational support•
agreement. Ensuring that all network elements are monitored on a 24/7 basis Capturing all network incidents Management System Reporting, handing over and escalating all network faults according to Network Management Centre prescribed service level agreements Handing over all relevant network incidents to operational support
assistance for all users, nationally. Troubleshooting and repairing of faulty solutions Management of all Boardrooms testing and monitoring of Proof of Concept deployments All reporting required Responding to calls logged by remote/telephonic support Review, understand and enforce all policies and procedures outlined in the company`s
o ensure that all network elements are monitored on a 24/7 basis.
Responsibilities: To ensure that all network elements are monitored on a 24/7 basis. Capture all network incidents on on the FMS Report, handover and escalate all network faults according to NMC Fault Handling and Escalation the prescribed service level agreements Hand over all relevant network incidents to operational support
the enterprise's security architecture design and all security and network projects Enforce policies, procedures improvements, upgrades. Deploy, manage and maintain all security systems i.e firewalls, anti-virus software and execution of Data-Loss technologies. Supervise all investigations and monitor and report on security
(manage and support our staff and directors with all IT related matters)
2. Procurement and
and management of service providers 20% (Review all existing contracts that are in place and obtain comparative
Electronic Storage etc 10% (Ensuring compliance with all company policies and procedures)