troubleshooting hardware and software issues, and assisting with IT-related inquiries. Develop and maintain follow-up and follow through. Exceptional Reporting and admin skills MS Word/Excel/PowerPoint/Power BI/Teams/Visio
queries. Accurately performing processes on the Admin Portal and maintaining necessary records (both hard documents/correspondence onto the relevant database) Assist with research into suitable leads to pass to Account
meet the following criteria: Degree in Business Admin, Project Management or related 7 years experience
meet the following criteria: Degree in Business Admin, Project Management or related 7 years experience
be able to follow instructions
pack, hot fix installation and writing of various admin SQL scripts - SSIS package troubleshooting and developer
administration, MCSE, etc. Experience: 4-5 years IT network admin experience or senior experience a bonus Experience:
Quotation and FRC Abuntex Workload driven including admin Integrated repair negotiating Referral savvy Qualifications
internal servers where required and perform day-to-day admin tasks.
Track and report on incidents point of contact for customers seeking technical assistance.
Ensure individual incidents are
user admin, and related tools.