the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships Centre / BPO experience in insurance, sales & service, handling voice and queries, customer escalations industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining the team QUALIFICATIONS Qualifications: Customer Service processing - Preferred Strong interpersonal relationships
relevant stakeholders. CUSTOMER SERVICE & TCF Maintain as high level of service to customers (internal and and external) according to the service standards as set by the company. Ensure all customers are treated which include Agile and Water Fall. Financial services industry knowledge and experience beneficial.
by cross selling and upselling of products and services in focus to the portfolio of customers. Ensure Methodology & Best Practices Telco Products and Services knowledge Planning, organising and directing customer behaviour Customer relationship management Customer service management Ability and willingness to travel 3-year
Angular, C#, .Net, .Net Core, Micro Services, APIs and Azure App Services
Qualifications and
Procedures.
and reports on the systems. Ensure the service providers Service level agreements are managed according terms and conditions that were agreed on. Customer Service Management Liaise with tenants and resolve building
Cyber-Security, Cloud and Digital Transformation services with delivery centres in Johannesburg and Cape Africa and is a B-BBEE Level 1 IT consulting & services organization. Reverside was founded in 2006 and overall experience Industries: Banking and financial services ] Profile Python - PostgresSql - Angular - Django
Cyber-Security, Cloud and Digital Transformation services with delivery centres in Johannesburg and Cape Africa and is a B-BBEE Level 1 IT consulting & services organization. Reverside was founded in 2006 and overall experience Industries: Banking and financial services ] Profile Python - PostgresSql - Angular - Django
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
JOB DESCRIPTION • Excellent understanding of IT Service Operations (ITIL) and continuous improvement • industry • Profound knowledge and experience on IT service operations and continous improvement as well as knowledge requirede • Operational Knowledge on Service Now, Maestro, SoX (ITGC) preferred • ITIL and Project industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining
work experience as a Technical Support Analyst, Service Maintenance Administration, Desktop Support Engineer and written communication skills & client service skills