Reference: HC003132-Moipo-1 Job Tittle - ISP Helpdesk Support Agent Employment - Full Time (Shift based) Job Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive addressing alerts related to service outages, and providing comprehensive technical support to resolve issues. for customer queries or complaints, extending support beyond technical issues to encompass sales, construction
both written and verbal.
Our client is looking for an eCommerce Support Analyst to join their team. The primary purpose of the role is to enhance the eCommerce operational support of the production environments, implementations ng>
Our client is looking for a Switch Support Analyst to join their team. Primary purpose of the role crucial analytical part of the Switch operations support team in the production payment environment, leading nsibilities:
Technical Support
Effective resolution of escalated component updates and patches.
Represent the Switch squad in CAB.
Ensure
Provide 3rd line support functions for the payment service environments.
Ensure
2nd Line IT Support Montague Gardens, Cape Town R30 000 to R40 000 based on qualifications to join their team as a Full-Time 2nd Line IT Support Person.
As part of our dynamic team, you''ll you''ll play a crucial role in providing top-notch support to both our internal staff and external customers go-to person for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks employees within our group of companies, as well as supporting our valued external customer base.
Our client is looking for a Senior Support Analyst to join their team. Primary purpose of the role leading analytical part of the Switch operations support team in the production payment environment, leading
Responsibilities:
Office Support Analyst to join their team. The primary purpose of the role is operational support of the nsibilities:
Technical Support
Effective resolution of escalated repeated requests or issues.
Provide support functions for the Back-Office environment.
Ensure
Identify enhancements to improve supportability, operability, and performance of systems.< independently and in a team to troubleshoot all support requests and follow escalation matrix.
I.T Support Desk Analyst:
Our client, a growing Managed Service Provider company with full-time opportunities for experienced IT Support Desk Analysts with customer call-center experience prepares you to work in a fast-paced, agile, customer service-oriented environment while working individually individually and collaboratively with a world-class Support Desk team. Working as part of a team, successful candidates technologies to provide exceptional customer service in support of our clients. Remuneration based on experience
e user support to users across 125 stores (South Africa and Namibia)
other will be out in the field providing customer support.