Call Centre Quality Coach Jobs in South Africa - Page 5

Assistant Manager Cape Town

 Exl

Cape Town Region

ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets controls and efficiency Providing motivation, coaching and feedback to team members to enable them to Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets controls and efficiency Providing motivation, coaching and feedback to team members to enable them to

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Assistant Manager

 Exl

Cape Town Region

ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets controls and efficiency Providing motivation, coaching and feedback to team members to enable them to Experience Requirements: 4-6 years of Internation Call Centre / BPO experience in insurance, sales & service ensure customer satisfaction, Transaction/Call Monitoring, Quality and ensuring that productivity targets controls and efficiency Providing motivation, coaching and feedback to team members to enable them to

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Voice Engineer Rosebank

 Reflex Solutions Ltd

Johannesburg

documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links

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Lead Solution Architect Umhlanga

 Careerbox

Umhlanga Rocks

technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation influence and motivate employees, managers and clients Coaching Skills; ability to deliver constructive feedback understanding of inbound and outbound contact centres & the various data and dialling regulations technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience

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It Desktop Support Engineer Diep River,retreat,woodstock,mitchell's Plain

 Global Synapse Technologies Ltd

South Africa

 R14k - R20k

be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions

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Telecommunication Specialist

Pretoria

tasks.

Full-stack Developer (c#, Angular 2)– Durban – Up To R440k P/a

Durban

 440000

• Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users
• Experience with Agile software development and call centre/logistics environments.
• Excellent communication

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It Service Desk Analyst

 Job Crystal

Gauteng

WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related

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It Service Desk Analyst Gauteng

 Job Crystal

Gauteng

WhatsApp requests and queries in an inbound call centre environment, maintaining standards of high customer service desk analysts possess competency in call centre management tools. Monthly Salary: Market related

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Full Stack Developer C# Angular Durban

 E-merge It Recruitment

eThekwini

 440000

required of you: Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users Experience with Agile software development and call centre/logistics environments. Excellent communication ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities

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