should ensure the smooth and trouble-free client communications. The ideal candidate should display the necessary these situations are prolonged. Keeping the communication channels open so that client is fully informed support experience Strong Communicator and display good written and verbal communication skills Computer literate
confident and professional approach to all communications To accurately assess the nature of incident life cycles To engage with and develop clear communication channels with other departments/teams, as necessary in order to lead resolution, diagnosis and communication To interrogate and analyse log files to aid team player with excellent verbal and written communication skills • Professional, punctual and goal-driven
relations within our client’s Information and Communication Technology systems.
REQUIRED certification in Computer Science or Information and Communication Technology systems.
REQUIRED Minimum 3 years’ experience in messaging, communication, analysis and design?
- Preferred experience:
customer expectations are delivered/ met.
Technical
Management Technology S
queries promptly and efficiently;
process, system, tools, methods as well as communication, integration and successful team dynamics through relationships though engagement and regular communication and feedback with all stakeholders using quality management approach, Identify project stakeholders, communicate their roles and define the level of participation participation in project, map their communication needs and manage stakeholder engagement strategies through
timely delivery of highquality solutions.
delivery of high-quality solutions.
ensuring timely delivery of high-quality solutions. Communicate project progress, risks, and issues to stakeholders cross-functional teams to ensure effective communication and coordination. Engage with stakeholders to solutions and workarounds, and documenting and communicating those requirements and solutions in a fashion strong with good attention to detail. Excellent communicator capable of leading and controlling meetings all Office Tools Excellent oral and written communications skills and with the ability to interact with