French Call Centre Jobs Jobs in South Africa - Page 5

Erp Specialist Payroll NEW

 South African Broadcasting Corporation

South Africa

architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support

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Erp Specialist Gp - Auckland Park NEW

 South African Broadcasting Corporation

South Africa

architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support architecture, data mapping Full adherence to ERP Centre of Excellence SOPs Optimal configuration of system quality and timeframes Ongoing monitoring of ITSM calls and TPR's to proactively ensure optimal support

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Sap Master Data Specialist

Richards Bay

(Functional Locations, Equipment, Work Centres,
PMMPs, Cost Centres, Bill of Materials)

Mcse First Line Support Engineer

Midrand

requests from varied inbound sources into the companys Call Management System.

Field Technician

Port Elizabeth

 Monthly

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• Attend to field service calls.
• Attend to workshop repair calls.
• Service, maintain update and close service calls.
• Attend to a target of 5 service calls per day subject to availability
• Attend to service calls in the Eastern Cape region.
• Attend to service calls within required SLA the service controllers with regard to service calls.
• Continually communicate with the service

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Field Support Engineer

Secunda

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Field Support Engineer

Sandton

 Negotiable

you’ll do:

• Call Updating - To ensure that all calls are updated daily with meaningful comments and that correct call update templates are used and completed fully on all calls
• Asset input average contractual SLA requirements
• All calls which can be resolved remotely is redirected back team.
• Productive Call Rate - To ensure that the agreed-upon number of calls are resolved per day Flows - Adherence to Call Management System/any assisted tool used workflows
• Call Ageing - Ensure

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Business System Analyst Brackenfell, South Africa

 Frank Consult

Brackenfell

 From 90000 to 100000 (Ctc) - Monthly

Multilingual abilities, particularly in Spanish or French, are advantageous. Minimum 5 years of experience

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Mcse Engineer Midrand

 Datacentrix

Midrand

Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements requests from varied inbound sources into the company's Call Management System. Required to ensure that every can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and

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Security Analyst X2

Pretoria

 Negotiable

Complete