Inbound Call Centre Agents Permanent Jobs in South Africa - Page 5
IT / Computing / Software
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Full Stack Developer C# Angular Durban NEW
E-merge It Recruitment
eThekwini
440000 required of you: Collaborate with the 24/7 Response Centre, ensuring seamless support for their app users Experience with Agile software development and call centre/logistics environments. Excellent communication Number for this positio n is PM59149 which is a Permanent -hybrid position based in Durban offering a cost ability. Contact Phindi a t phindileme-merge.co.za or call her at 011 463 3633 to discuss this and other opportunities
share this job on whatsappEngineer Cape Town
Talent SauceCape Town Region
environments, particularly those with inbound or outbound call centres. As a member of the Unified Comms
It & Systems Administrator; Desktop Support; Facilities
Johannesburg
Monthly
application support NetSurIT Cloud operation security centre)
Computer builds (standard company build policies)
Covering calls for other office facilities such as connectivity
machines via Microsoft cloud operation security centre
Support users across the branch network via
Information
Record and analyse IT calls logged & determine patterns to pro-actively
within budget, liaising with landlords/property agents, reviewing lease agreements, etc.
Assist with
Voice Engineer Rosebank
Reflex Solutions LtdJohannesburg
documentation and handover to maintenance / call centre and accepting handover from presales for new engineer role PABX certifications Avaya IPO, ACCS (call centre) certifications and experience Solid networking and maintenance of VoIP based PABX systems and call centres Working knowledge of different provider links
Cloud Engineer
Pretoria
Negotiable Update Manager, Syslogger and VMware vSAN, Veeam, Agent-based backups.
- Permanent Position
- Location: Gauteng (Johannesburg others.
- Travel: To the office to the data centre (Johannesburg Locally)Â
Why
Quality Assurer
South Africa
is looking for a Quality Assurer to work at a call centre. Applicant must have relevant qualifications
Helpdesk Team Lead Rosebank
Reflex Solutions LtdJohannesburg
performance, and remotely assist clients on all inbound channels . The Helpdesk Team lead plays an important to Grave management of calls . Provide Daily feedback on Call Management and call Quality , to Manager Results : Improvement in First Call Resolution (FCR) to 70% on all calls logged to Service Desk Objective experience in a Team Lead / Supervisor role in a Call Centre Certifications: Official CompTIA A and/or N Official Web hosting and Telephony systems. Experience in call coordination and escalation. Experience with taking
Mcse Engineer Midrand
DatacentrixMidrand
Agreements and contribution toward positive first call resolution rates and overall Service Level Agreements customer requests from varied inbound sources into the company's Call Management System. Required to can result in a First call resolution is taken in a bid to achieve the First Call resolution rate defined Client specific processes Ensure that 98% of all calls are answered within 30seconds Accountable for effective Accountable to confirm customers' information Update the call at least once a day with all correspondences and
It Desktop Support Engineer Diep River,retreat,woodstock,mitchell's Plain
Global Synapse Technologies LtdSouth Africa
R14k - R20k be willing to work shift hours (24/7). Contact centre operates 24/7 - this includes, weekends and public company for all candidates applying - Ensure that all calls and tickets are answered and resolved within the Regularly check and update all calls and tickets. Act on reassigned calls and tickets accordingly. This on-site position. The position is based at 4 contact centres in Diep River,Retreat,Woodstock and Mitchell's the areas mentioned in this ad where the contact centres are based. R14,000.00 to R20,000.00 before deductions
Telecommunication Specialist
Pretoria
tasks.
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