IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments Proficiency in customer relationship management (CRM) and task management software. Exceptional analytical
IT Service Desk Analyst - Gauteng A digital bank with a strong entrepreneurial identity and a high-performance high-performance culture is looking for a Customer Service Representative to attend to our customers including priority issues to relevant stakeholders. Avoiding service interruptions by performing system installations procedures. Documenting processes and maintaining service desk records. Collaborating with internal departments Proficiency in customer relationship management (CRM) and task management software. Exceptional analytical
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Ltd for a IOT Services Administrator, based in Woodmead, reporting to the Team Lead: Service Delivery. Job decisions within the responsibilities of the Nashua Service Operating Centre. Data analyst responsibilities requirements, activities, and design. The IOT Services Administrator develops analysis and reporting control plans to identify improvements. Oversee IOT Services and total responsibility of the Nashua ProAct communication from Nashua Service Desk Define and manage System activities Manage and maintain operational
Design the IP network architecture and discuss the pre-sales solution with the customer. Design communication diagrams and solutions based on customer requirements Level 1, 2 and 3 technical support for customers and partners IP network project implementation and delivery Transfer training, coaching
Good time- and self-management RESPONSIBILITIES MS System Center Configuration Manager (SCCM) MS System Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Device management technologies technologies Mobile Device Management (MobileIron) SFTP - SSH File Transfer Protocol (also known as Secure Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a
Introduction You will manage the technical department, training academy and ensure the correct level MD and Owner. Description Technical Department: Manage Technical Department Ensure high level of support R&D Solution Testing Internal Systems Support Manage operational availability of all internal systems Alarms, Solar Backup Power Systems Training Academy: Manage Training Academy Maintain SAQA and SASSETA standards business management and administration 10 to 15 years work experience as Tech Service Manager Management
client in the IT industry is looking for a IT Service Management Administrator to join their dynamic team experience in service delivery, incident, and problem management, change management, event management, request request management, CMDB and continuous service improvement. Responsibilities: Administer and maintain the the ITSM service desk platform FreshService Customize the ITSM tool to align with organizational processes workflows, automation rules, and service catalogue items. Define and manage service-level agreements (SLAs).
Introduction You will manage the technical department, training academy and ensure the correct level MD and Owner. Description Technical Department: Manage Technical Department Ensure high level of support R&D Solution Testing Internal Systems Support Manage operational availability of all internal systems Alarms, Solar Backup Power Systems Training Academy: Manage Training Academy Maintain SAQA and SASSETA standards business management and administration 10 to 15 years work experience as Tech Service Manager Management