company based in the US, seeks a Dynamics Sales/Customer Service CRM Technician Technical Proficiency: A solid Proficiency in configuring and customizing the Customer Service and Sales modules is needed. Sales and Service sales and service operations. Knowledge of Customer Service Workspace is a huge PLUS Problem-Solving Skills: Dynamics Solid experaince on the Sales and Customer service module. R48 000- 80 000 PM
Client facing skills. Values & Behavior Customer Service Orientation. Quality Orientation. People oriented Client facing skills. Values & Behavior Customer Service Orientation. Quality Orientation. People oriented
Client facing skills. Values & Behavior Customer Service Orientation. Quality Orientation. People oriented Client facing skills. Values & Behavior Customer Service Orientation. Quality Orientation. People oriented
requires a unique blend of technical skills, customer service aptitude, and a collaborative spirit, ensuring knowledge bases, and FAQs to assist in customer self-service and team reference. -Continuous Learning skills, with a focus on providing exceptional customer service. Familiarity with project management and CRM
Experience: • Previous call-centre experience in a customer services capacity, preferably on a technical support Troubleshooting skills • Passionate about customer service Salary: On request The post Support Technician
management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering Multi-tasking. Patience, understanding and empathy. Customer service passion. Diagnostics. Critical thinking. Relationship
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and
industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and industry Prioritizing customer needs Strong customer service focus Ability to do research and produce research logically Interpersonal Skills Feedback Skills Customer Service Focus Active listening skills Coaching and
demonstrate high levels of professionalism, customer service and leadership. Results driven, “can do” attitude
the phone, or in person. Inform customers about IT products and services. Walk customers step-by-step through hardware and software. Follow up with customers to ensure satisfactory service. Communicate customer feedback