resolution, provision of mark-off files, exception management, and pool account query resolution.
signal and Ookla platform is highly required. P-CAP file analysis for E2E troubleshooting along with Core
ability to ingest/output CSV, JSON and other flat file types and any related data sources. Proficient in
satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Customer Care Account Managers to align technical support activities with overall customer account strategies
requirements including Unitisation, Investment Accounting, Fund Factsheets, and other fund data service Undergraduate Degree in Finance/Actuarial Science/Accounting/Mathematics or similar field with 2 years' work Undergraduate Degree in Finance, Actuarial Science, Accounting, Mathematics, Statistics, Information Systems
Active directory 2019), Point of sale (EasyPos), Accounting software server (Sage Evolution), Biometrics internet WIFI links and other processes; Set up accounts and workstations for new staff members; Troubleshoot Administer and maintain the Office 365 accounts for all staff email accounts hosted with Microsoft; Keep up to Active directory 2019), Point of sale (EasyPos), Accounting software server (Sage Evolution), Biometrics internet WIFI links and other processes; Set up accounts and workstations for new staff members; Troubleshoot
Active directory 2019), Point of sale (EasyPos), Accounting software server (Sage Evolution), Biometrics internet WIFI links and other processes; Set up accounts and workstations for new staff members; Troubleshoot Administer and maintain the Office 365 accounts for all staff email accounts hosted with Microsoft; Keep up to Active directory 2019), Point of sale (EasyPos), Accounting software server (Sage Evolution), Biometrics internet WIFI links and other processes; Set up accounts and workstations for new staff members; Troubleshoot
systems that support core functions. Manage key account and stakeholder relations Design and develop systems
fixes.
industry in technical support, end user support or account management Deep understanding of telematics technology