JOB DESCRIPTION Performance parameters To check and verify customers' credentials and feed them correctly in database To identify and highlight fraudulent/fake/forged documents To meet Service Level Agreement, AHT and quality targets To report any bug or issue in CRM Participate in ideation workshop
affinity towards our client. Ensure effective management of portfolio of allocated customers and ensure behaviour Customer relationship management Customer service management Ability and willingness to travel
need of a Core Networks Planning and Optimization Manager to perfect our core infrastructure. If you can hand-on experience in designing, optimization, and management of the PS and IMS Core networks elements, interfaces E2E view on performance. Experience of capacity management and dimensioning of all PS and IMS core network
currently looking for a Senior Scrum Master / Project Manager to join them on an independent contract basis IT IT / Finance Responsibilities Project Management Management and administration of IT and Business projects stakeholders Setting and management of expectations relating to projects Building and managing relationships with priorities Management of project delivery, progress tracking, project risks and issues management Management Experience Minimum of 5 years' experience in Project Management and exposure to scrum master role with ability
your way up from Business Analyst to Project Management and you've done this successfully in the fund where you've progressed from a BA to actually managing the full life cycle of a project and this is what doing (and why you'll enjoy it) As the Project Manager for Operations in Fund Services, you will play projects from inception to implementation. You'll manage resources effectively, ensuring delivery and fostering with at least 2 years of experience as a Project Manager and prior experience as a Business Analyst gained
opportunities, and driving transformative initiatives. Manage and implement ICT infrastructure and security, budgets, and quality standards. This includes managing multidisciplinary teams throughout planning, execution delivery. Effectively support the environment by managing ICT incidents, service requests, and problems all ICT Infrastructure and Security environments. Manage projects within ICT infrastructure and security projects. Develop and execute strategic plans for managing ICT services within an Infrastructure as a Service
oversee standardised methodologies. Efficiently manage project resources, including developers and testers documentation. Regularly report project status to senior management and clients. What you need: A relevant tertiary is a plus. Proven software development project management experience. Profound knowledge of SDLC and software Scrum, Waterfall). Strong proficiency in project management tools and software, with experience in Jira and Exceptional problem-solving, leadership, and team management skills. Results-oriented, ensuring on-time, high-quality
Suburbs) is currently looking for a Senior Project Manager to join them on an independent contract basis IT industry experience is essential Formal Project Management certification from an accredited PM body (e.g project management methodologies, frameworks and best practices, as well as project management tools in
essential Formal Project Management certification from an accredited Project Management body (e.g. PMP, AMP project management methodologies, frameworks and best practices, as well as project management tools in
businesses, is actively seeking Senior Transitions Managers to join their team. This role presents an exciting in-depth knowledge and expertise in transition management. Ensure the seamless execution of transitions Interact extensively with business users, senior management, and IT personnel to drive effective transitions Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team. Solutioning Training and Development: Program Leads, Transitions Managers, Training function, external vendors as needed