meeting SLAs Password resets, mail routing, and account management Logging customer queries and updating
Qualifications: Matric Certificate with Maths; B Com in Accountancy or equivalent Job Requirements: Five (5) years'
Symbol scanner experience Proficiency in MS Office Accounting knowledge Finance and logistics experience If
the prioritisation of new or changed services. Accountable for breaking down requirements into work schedules
courses and certificates – Advantageous 1-3 years of Account/Channel management with C-level stakeholders Demonstrated
courses and certificates – Advantageous 1-3 years of Account/Channel management with C-level stakeholders Demonstrated
successful end-to-end delivery of objectives. Take accountability for the quality of design and technology decisions
and schedule installation projects, taking into account client requirements and deadlines. Coordinate with
Client Portfolio Management End of End owner of key accounts from IT Service delivery perspective. IT Service
availability, delivery service, and resolution of account queries, customer credits, and claims. Manage customer