management of client's technology hardware while attending to escalations and producing reporting on the
and market insights. Networking and Partnerships: Attend industry events, conferences, and trade shows to
and market insights. Networking and Partnerships: Attend industry events, conferences, and trade shows to
SLAs, OLAs and underpinning contracts, including attendance at change advisory board (CAB) meetings if appropriate
completed projects Support current solutions o Attend to user queries, incidents and requests as per
reading the relevant newsletters; websites and attending sessions Understand and embrace the companies
transport is required Able to work after hours Able to attend meetings at client premises Able to travel locally
transport is required Able to work after hours Able to attend meetings at client premises Able to travel locally
and analyse training data, including checklist attendance records, assessment scores, performance metrics
and analyse training data, including checklist attendance records, assessment scores, performance metrics