1st and 2nd line technical support to business customers. About the Company We pride ourselves immensely immensely on the product we provide and the service we deliver it with. We believe that all South Africans can professional, world-class customer service. We offer exceptional telephone services to businesses. With our a recipe that not every cook can prepare. Our Customer Experience team currently consists of 4 sales African customers. This can be by phone, chat or e-mail. We're looking for a customer service wizard with
skills are required to guide customers through situations, providing customer satisfaction. This may often and the other will be out in the field providing customer support. Must have senior certificate plus Tertiary incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Provide is properly configured. Provide IT support for customers in the field. Serve as an escalation point for skills are required to guide customers through situations, providing customer satisfaction. This may often
technology solutions provider committed to ensuring customer satisfaction across various sectors including Solutions Architects, Services Business Development Managers, and professional services resources; Attain portals. Deep understanding of sales cycle and customer decision-making processes. Knowledge and relevant Juniper. Skilled in creating requirements based on customer networking needs (e.g., size, performance, security
Our client, a powerhouse in the Financial Services space, is on the hunt for a Ab initio Expert to join optimization through the use of ETL development tools or custom developed procedures
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a into insights, streamline operations, improve customer experience, and transform their business. Our twenty years of experience in delivering business services, garnering stellar client references, and maintaining
technology solutions provider committed to ensuring customer satisfaction across various sectors including verifying information, creating BoMs based on customer requirements, and sharing them with relevant stakeholders various products and solutions across different customer sizes and types; Foster internal collaboration Solutions Architects, Services Business Development Managers, and professional services resources; Obtain through all stages of the sales cycle, understanding customer decision-making processes while managing vendor
technical assistance to customers, resolving issues and ensuring a positive customer experience. This role troubleshooting assistance to customers via phone and email Log faults with service providers and third parties address complex technical issues Document and track customer issues, resolutions and trouble shooting steps ticketing system Communicate effectively with customers, providing regular updates and solutions clearly
technical assistance to customers, resolving issues and ensuring a positive customer experience. This role troubleshooting assistance to customers via phone and email Log faults with service providers and third parties address complex technical issues Document and track customer issues, resolutions and trouble shooting steps ticketing system Communicate effectively with customers, providing regular updates and solutions clearly
Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers.
The Role:
In this companies, as well as supporting our valued external customer base.
Experience: