services, card personalisation and issuance, credit management software as well as debit and credit card payment stakeholders. KEY RESPONSIBILITIES: Handle incoming calls Manage incoming emails Handling incoming chats Make outbound application queries Assist with general product queries Contact customers to provide installation and training N an advantage Professional Qualifications Call Centre / Financial Services experience will be an added advantage Years of Experience 1 – 2 Years Call Centre experience will be an advantage Other requirements
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join successful Candidate will be required to Lead, Manage, and ensure the Effective and Efficient Operation closely with Stakeholder Management such as Campaigns, Workforce Management, the Dialler teams and our Clients. This role will report to the General Manager. Key Responsibilities: Meet and exceed primary people, process, financial and stakeholder metrics Management of joint business objectives in tandem with Risk
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join successful Candidate will be required to Lead, Manage, and ensure the Effective and Efficient Operation closely with Stakeholder Management such as Campaigns, Workforce Management, the Dialler teams and our Clients. This role will report to the General Manager. Key Responsibilities: Meet and exceed primary people, process, financial and stakeholder metrics Management of joint business objectives in tandem with Risk
To provide leadership and day-to-day management for key aspects of the work of the Outbound Department Revised annual plan in place Key user for Warehouse Management System NQF level 6 Qualification Up to 5 years' PowerPoint SAP knowledge Key User for the Warehouse Management System Analytical skills Decision making Innovative Innovative and creative Conflict management
The client services manager will form part of the AMSA dedicated team based at the Client's offices in efficiency improvement initiatives. The client services manager will be accountable to identify savings opportunities commercials with all stakeholders Client Relationship Management o Fully understand the client's business and with the client to meet specific client needs o Manage client relationships with key decision makers within client's needs throughout the Company People management o Jointly responsible to appropriately staff
communicated accurately and that their expectations are managed at all times. Building a strong, in-depth product adaptability to different personality types 1 year call centre experience in the igaming sector .
has an opportunity for a Managed Services Manager available within their Managed Service and Software Support Years in Call Centre or Customer Support Management role Extensive experience in managing a team within Power BI, ClickView, Excel, CRM systems, call centre software). Accuracy in handling data and reports Familiarity with call centre technologies and software. Basic understanding of IT service management principles operations of the call centre to ensure high levels of customer satisfaction. Schedule and manage staff to maintain
equivalent experience Certification in Agile Project Management or Coaching (eg. PMI-ACP, Certified ScrumMaster Project Management Professional (PMP) advantageous 5 years experience in either Project Management, Agile Predictive methodologies Experience with Project Management Principles Responsibilities: Facilitate Agile collaboration, communication and workflow management Risk Management: Identify, assess, and mitigate risks Develop a deep understanding of the workflow management tools that we use at the organization and use
DBN002576-TK-1 An exciting opportunity for Practice Manager to join a thriving dental and aesthetic practice driving strategic growth. Requirements: Time Management Skills: Ability to prioritise tasks effectively operational procedures to drive business growth. Team Management Skills: Ability to lead and motivate staff, fostering Understanding of financial principles and experience in managing budgets, revenue, and expenses. Marketing and Overseeing both front and back-office operations Managing staff Implementing systems and processes Driving
Business Intelligence Manager.
The Company seeks Business intelligence Manager who will be responsible
legislation and international standards.
The Bl manager will also work closely with business executives
deliver essential information to allow for better management decisions.
PLEASE NOTE THAT NO
/>LEAD RISK AND QUALITY MANAGEMENT
PEOPLE MANAGEMENT
DRIVE THE
THE ORGANISATION CULTURE WITHIN YOUR OWN CENTRE
PROVIDE LEADERSHIP