escalated support topics to ensure the highest availability of critical applications. Plan and execute upgrade SPLUNK on a regular defined base Assure high availability and continuous functionality of DAM Prevent
and Orchestration Tool ( Qualtrics ) to ensure availability, scalability, and sustainability in line with monitoring and reviewing performance, throughput, availability, and exceptional incidents. Research and understand
Tool (Qualtrics) to ensure availability, scalability, and sustainability in line with monitoring and reviewing performance, throughput, availability, and exceptional incidents.
- Disaster Recovery planning as well as High availability planning - Capacity planning and reporting -
mart(s)
Determine which resources are required and the availability of participants who are required for the successful
Internal Systems Support Manage operational availability of all internal systems Internal systems: ICT
stored procedures. • Ensure system operational availability exceeds 99%. • Perform SQL database administration
Establish plans based on prioritized tasks, available resources, work schedules, and project milestones
problems and implement effective solutions.